I just wanted to tell Randy Long & his staff how satisfied I was with your service man and the professional courtesy he showed. You have not only earned my future business but also my trust and respect. I would recommend Long Refrigeration above any service I have ever had.
Your company has just installed a new pump system for us and we want to tell you about our experience with your employees. It would take a lengthy letter to explain all of the experiences we had before, during and after the installation, but I will try to keep it short.
From the first phone call of despair to Rhonda, the repair technician for our old system, the sales representative, Mark, Ralph and Chris the installers of our new system and Jim who inspected the new system, we incurred nothing but friendliness, politeness, respectfulness, promptness, cleanliness and professionalism.
Each employee treated us with great respect and it is quite apparent and commendable the respect they have for each other.
Your team worked with us getting the best system for our house and introduced each installer to us before they began working.
The installers encouraged each other and commended jobs well done and we never had to be concerned about their language because it was always clean and wholesome. The quality of their work is first rate and Mark went far beyond the call of duty to correct a minor control problem.
We are retired from the civil service and never were around a more respectful crew than your employees.
We want to commend Long Refrigeration for their employee standards.
We recommend your company for anyone who needs refrigeration, heating and cooling repairs or new systems.
Thanks so much for the good and quick service in putting in the new furnace for Renick at my rental house.
Just a note to let you know from start to finish our ground source heat pump installation was great. All the employees that were involved in the process could not have done any better job. It’s not very often that you experience such great workers on a job. Thanks to all involved for a job well done!
We would like you to know that we are so very pleased with our Geothermal system. It works great plus we are already seeing the savings.
We highly recommend Long Refrigeraiton to anyone wanting this system installed. They were easy to deal with and answered any and all questions.
They were fast, friendly and helpful professionals. That goes for all the crews that installed our system.